Administrative Associate II
Description
This position with NCDOT offers full�State Benefits , competitive salaries and many career development opportunities. �
Positions�60018525 and 60018569 will be filled from this posting. �You only have to apply once to be considered for both positions.
This position requires general knowledge of office practices and procedures in order to compile, review, verify, complete and record data for records and reports. � Public contact is on a daily basis. �Applicant must have excellent telephone etiquette and demonstrate professional customer service skills at all times. �Duties involve working independently, problem solving, strong mathematic skills, establishing and updating records and reports, generating and monthly analysis of reports.�
�Daily duties may include:�
Answering incoming calls and transferring to appropriate recipient
Greeting and answering questions from the traveling public, giving information of ferry schedules and the surrounding areas
Selling tickets to passengers and running reports
Daily traffic validations
All other duties as required
Employee must perform work in accordance with NCDOT workplace and safety policy. �
This position works out of the�OCRACOKE FERRY OPERATION and will work 7 days on ? 7 days off
�Applicants must submit an application that clearly reflects work experience that demonstrates the following:
- General knowledge of office procedures, methods and practices
- Skilled in using Windows 7 (or greater), Microsoft Office (MS Word, Excel, Outlook) and Internet Explorer.
- Experience in gathering and giving information and instructions.
- Skilled in working with people with courtesy and tact, utilizing customer service skills�
Additional Expectations:
Possession of a Transportation Worker Identification Credential (TWIC) issued by the Transportation Security Administration (TSA) is preferred.